Day 11 of 30
0 / 4sub-lessons done
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Phone, SIM, banking & post.
Today's lesson is the everyday-admin block — pronto on the phone, opening a student bank account at Intesa Sanpaolo or UniCredit, sending parcels at Poste Italiane, and paying paper bills at the tabaccheria. Four short transactional conversations where the right Italian phrase saves an hour of frustration.
Pick a lesson to start
01On the phone
Italians answer with 'pronto' (literally 'ready'). Brief, warm, no small talk — Italian phone etiquette in six phrases.
7–9 min
02At the bank
Open a conto studenti — free under 26. The four documents the clerk will ask for. Bring originals AND photocopies.
9–11 min
03At the post office
Send a parcel to India, pick up a delivery. Poste vs SDA / DHL / GLS courier — when to skip the queue.
8–10 min
04Bills, top-ups & renewals
Pay a paper electricity bill at the tabaccheria, top up a SIM, renew a monthly transport pass. The Mooney shortcut.
8–10 min
Italian banks require originals + photocopies of everything
Bring to the bank: passport original + photocopy, visa sticker page copy, codice fiscale, Italian address proof (even a housing contract scan), and Indian address proof. Student accounts (conto studenti) under age 26 are usually free of charge (no canone). Expect 2-3 visits before the account opens — this is normal.
Open Day 11 cheat sheet 1-page PDF